General Terms and Conditions (GTC) and License Agreement for TransMIT AI Studio

Version: June 2026

These General Terms and Conditions (GTC) govern the global distribution of the software TransMIT AI Studio (hereinafter referred to as the "Software") by TransMIT Gesellschaft für Technologietransfer mbH, TransMIT Project Division for Artificial intelligence in Automation, Kerkrader Strasse 3, D-35394 Giessen, Phone +49 (0) 6 41-9 43 64-0, Fax +49 (0) 6 41-9 43 64-99, Email This email address is being protected from spambots. You need JavaScript enabled to view it. (hereinafter referred to as the "Provider").

1. Scope of Application & Subject Matter of the Contract

1.1 These GTC regulate the download, use, and licensing of the Software via the website https://ai-studio.transmit.de. They apply to all paid and free trial versions (trial period) as well as to all license types (e.g., Standard, Pro, Business).

1.2 The subject matter of the contract is the time-limited or perpetual license to use the Software in accordance with the terms set out herein. The Software is provided only as a download. There is no sale of the Software in the sense of a transfer of ownership.

1.3 Any deviating terms and conditions of the Customer shall not be recognized unless the Provider explicitly agrees to them in writing.

2. Conclusion of Contract & Order Process

2.1 Offer and Acceptance:

The presentation of the Software on the website constitutes a non-binding invitation to submit an offer by the Customer.
The Customer submits a binding offer by selecting the desired license (e.g., Standard, Pro, Business) and completing the order process.
The contract is only concluded upon the Provider’s confirmation email, in which the order is accepted, and the download link and license details are provided.

2.2 Trial Period (Free Version):

The Customer may test the Software free of charge for 14 days (“Trial Period”).
The Trial Period ends automatically after 14 days. No automatic conversion into a paid licence takes place. To continue using the Software after the Trial Period, the Customer must actively purchase a paid licence.

2.3 Payment Terms:

The prices for the individual license types are listed on the website. All prices are net plus applicable VAT (if applicable).
Payment is made by credit card, PayPal, or bank transfer (depending on the offered options).
In the case of automatic conversion after the Trial Period, the first payment will be automatically charged to the stored payment method.
Due Date: Invoices are due immediately upon receipt. In case of default, the Provider reserves the right to immediately block the license and charge default interest at a rate of 5% above the ECB base rate.

3. License Terms

3.1 Type of License:

The Provider grants the Customer a simple, non-exclusive, non-transferable and non-sublicensable right to use the Software. The term follows from the chosen licence model: with the Annual Subscription, the licence is valid for the duration of the subscription; with the One-Time Purchase (Perpetual), it is unlimited in time. The licence entitles the Customer to use the Software on one device (single-user licence) and only for the agreed purpose. Use on additional devices requires one additional licence per device. Volume or site licences shall be agreed separately.

3.2 License Types & Scope:

License Type	Functionality	Price (Example)	Term
Standard	Basic Features	See website, under “Prices”	1 Year / Perpetual
Pro	Extended Features	See website, under “Prices”	1 Year / Perpetual
Business	Full Features	See website, under “Prices”	1 Year / Perpetual

3.3 Restrictions on Use:

The Software may only be used for the Customer’s own purposes.
The following are prohibited:

Transferring, reproducing, or distributing the Software to third parties.
Using the Software for illegal purposes or to circumvent technical protection measures.
Reverse engineering, decompiling, reprogramming, or otherwise modifying the Software.
Using the Software in competing products or for the development of the Customer’s own software solutions beyond the agreed purpose.

3.4 Term & Termination:

Time-limited licences (Annual Subscription) end automatically upon expiry of the agreed term. Any renewal requires a new order by the Customer or the order of a different license.
Perpetual licences (One-Time Purchase) are unlimited in time. The Customer’s usage rights remain permanently in place.
Additional services (maintenance contract, Premium Support) likewise end automatically upon expiry of the agreed term unless a separate extension has been agreed.
The Provider may only terminate the contract for cause without notice (e.g. in the event of a breach of contract by the Customer).

3.5 Hardware Binding & Transfer:

The respective license is bound to the specific hardware (installation ID of the machine on which it was first activated). A transfer to another machine is only possible after deactivating the original installation and with the prior written consent of the Provider. The Provider may charge a reasonable processing fee for this.
Transfer of a license to third parties (resale, gift, pledge) is generally prohibited. For perpetual licenses within the European Economic Area, the principle of exhaustion remains unaffected; a permissible transfer requires prior written notification to the Provider, verifiable deactivation of the previous installation, and activation on the new hardware by the Provider. The splitting of volume or site licenses is not permitted.
In the event of a takeover, merger, asset deal, or other corporate or legal succession on the part of the Customer, the license remains tied to the original hardware, and the legal successor assumes the existing contract. Separate consent from the Provider is not required; however, the Customer agrees to notify the Provider immediately in writing of the change in ownership.
In the event of the initiation of insolvency proceedings concerning the Customer’s assets, the following applies: The initiation of such insolvency proceedings, as well as the insolvency itself, constitute good cause for termination, such that the Provider may terminate ongoing contracts and licenses (annual subscription, maintenance contract, premium support) without notice for good cause in such a case. License fees already paid will not be refunded.
A perpetual license remains tied to the original hardware. If the hardware is sold to a third party as part of a disposition, the license is transferred to the purchaser along with the hardware; separating the license from the hardware is not permitted. In this case as well, the Provider must be notified immediately in writing of the transaction and the identity of the purchaser.

4. Scope of Services & Availability

4.1 Download & Installation:

After the conclusion of the contract, the Customer will receive a personal download link and a license key via email.
The Software is only available for the specified system requirements (e.g., Windows 10/11, macOS 12+, Linux).

4.2 Support & Updates:

Basic Support is included with the purchase of a license for each Edition: email response within 3 business days, access to documentation and tutorials, and bug fixes.
With the Annual Subscription, all updates (including major releases), security patches and Premium Support (email response within 2 business days, telephone Mon–Fri 9 a.m. to 5 p.m., 90-minute onboarding call) are additionally included for the duration of the contract.
With a One-Time Purchase (Perpetual), all updates, security patches and Basic Support are included for 12 months from the date of purchase. Thereafter, a maintenance contract and/or Premium Support may optionally be added for a separate fee.
The Provider reserves the right to discontinue further development of the Software. Any ongoing maintenance contracts shall in such case be refunded on a pro-rata basis.

4.3 Availability:

The Provider endeavours to maintain high availability of the website for downloading the Software, the licence-activation service and the update server. Scheduled maintenance work shall, where possible, be announced in advance. The installed Software runs independently offline; its functionality is independent of the availability of the Provider’s infrastructure.

5. Liability & Warranty

5.1 Warranty:

The Provider endeavours to ensure that the Software fulfills the described functions when used properly.
Warranty claims (e.g., rectification, replacement delivery) are valid for 12 months from download (for consumers: 24 months).
No warranty is provided for free trial versions.

5.2 Limitation of Liability:

The Provider is unlimitedly liable for:

Intent and gross negligence,
Injury to life, body, or health,
Breach of essential contractual obligations (e.g., provision of the Software).

Otherwise, liability is limited to typical, foreseeable damages.
No liability exists for:

Data loss (the Customer is responsible for regular backups),
Indirect damages (e.g., lost profits, business interruption),
Damages caused by improper use of the Software.

6. Data Protection

6.1 The Provider processes the Customer’s personal data (e.g., name, email, payment details) exclusively for the purpose of contract execution and in accordance with the Privacy Policy available at https://ai-studio.transmit.de/en/privacy-policy.

6.2 The data will not be disclosed to third parties, except to payment service providers (e.g., PayPal, Stripe) or authorities, if this is legally required.

6.3 The Customer has the right to request information, correction, deletion, or restriction of the processing of their data.

7. Copyright & Intellectual Property

7.1 The Software, as well as all documents, materials, presentations, and other content provided by the Provider, are protected by copyright, regardless of whether they contain copyright notices or not. All copyrights for any documentation provided by the Provider remain exclusively with the Provider. Copyright notices contained therein may not be removed or altered by the Customer.

7.2 All rights to the provided Software (including concepts, underlying procedures, and scientific-technical principles) remain with the Provider. The Provider is, in particular, entitled to use the Software or parts thereof in whole or in part in other projects, including other software.

7.3 The Customer does not acquire any rights to the Software beyond the agreed license.

7.4 Notification of Third-Party Rights: The Provider will inform the Customer, upon provision of the Software, of any known third-party license terms (e.g., open-source licenses such as GNU GPL) that apply to the Software or parts thereof. In the event of conflicts between these GTC and mandatory applicable third-party rights (e.g., open-source licenses), the third-party rights shall take precedence. Otherwise, these GTC shall apply exclusively.

8. Applicable Law & Jurisdiction

8.1 These GTC and the contract are governed by German law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

8.2 The place of jurisdiction for all disputes arising from this contract is the Provider’s place of business, provided that the Customer is a merchant, legal entity under public law, or special public fund.

8.3 For consumers (private customers), the statutory place of jurisdiction applies.

9. Miscellaneous Provisions

9.1 Amendments to the GTC:

The Provider may amend these Terms with effect for the future where such amendment is necessary for good cause (e.g., changes in case law) and does not unreasonably disadvantage the Customer. In the case of material amendments (e.g. price increases, changes to the scope of services, notice periods), the Customer shall be notified at least 6 weeks before the amendment takes effect by email. If the Customer does not object within 6 weeks, the amended Terms shall be deemed accepted. In the event of a timely objection, the Provider shall have a right of extraordinary termination; until then, the existing Terms shall continue to apply unchanged.

9.2 Severability Clause:

If any provision of these GTC is invalid, the contract shall otherwise remain valid. The invalid provision will be replaced by a reasonable regulation that comes closest to the intended purpose.

9.3 Written Form:

Amendments or supplements to this contract require written form (email is sufficient).

10. Contact & Complaint Management

For any questions regarding these GTC or the Software, please contact:
This email address is being protected from spambots. You need JavaScript enabled to view it.

Note for International Customers:

These GTC are governed by German law. For customers outside the EU, different legal provisions may apply. In case of doubt, please consult a local legal advisor.